Insurance is uniquely exposed to ‘Agentic Commerce’ - AI agents buying and selling insurance on behalf of humans - due to five factors:

1. Standardized products, price-sensitive consumers: Insurance comparison is tedious—consumers want to delegate this.

2. Complex comparison processes: AI can do it better.

3. Renewal vulnerability: Consumer agents will conduct automated policy reviews.

4. Intermediary commoditization: AI makes aggregation instant.

5. Hidden information architecture: Carriers with agent-readable APIs will capture disproportionate share in early pilots.

100 trillion AI tokens processed last quarter prove the Infinite AI Workforce is already here. When Satya Nadella announced that Azure processed "over 100 trillion tokens [in Q3]" during Microsoft's recent earnings call

The Economist's lead story last week outlined the macro impact of AI: If Silicon Valley's AI predictions prove even partially correct, we're facing economic disruption comparable to the Industrial Revolution.

Why 'use cases' and bottom-up experimentation is exactly the wrong way to think about Agentic AI. It builds on our last article on the status of Agentic AI maturity.

Through its five-phase methodology (Executive Illumination, Strategic Alignment, Rapid Prototyping, Scale-Ready Strategy, and Enterprise Activation), we're helping forward-thinking organizations deploy autonomous digital workers that can both operate independently and collaborate intelligently with human teams.

We look at how tomorrow's market leaders will use 'AI teammates' to capture 70% cost advantages while competitors remain stuck with basic co-pilots.

When executives discuss "Agentic AI", the conversation typically centres on futuristic-sounding concepts: intelligent digital workers, autonomous teams, and real-time orchestration across complex enterprise systems.

New global research just revealed something few enterprise leaders want to hear: AI maturity is falling, not rising.

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The article is 2130 words long and takes 7 minutes to read (but longer to digest…). It was updated slightly in June 2025.